Shipping policy
The Ink Crypt Shipping Policy
Last Updated: June 9, 2026
Welcome to The Ink Crypt! We appreciate your business and strive to provide a smooth shopping experience from checkout to delivery. Please review our shipping policy carefully before placing an order.
Order Processing
Most orders are processed within 1-3 business days after payment has been successfully received.
Please note:
- Business days are Monday through Friday, excluding holidays.
- Orders placed on weekends or holidays will be processed on the next business day.
- During product launches, seasonal promotions, conventions, or holidays, processing times may be extended.
You will receive a shipping confirmation email with tracking information once your order has shipped.
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Domestic Shipping (United States)
Estimated delivery times after shipment:
| Shipping Method | Estimated Delivery |
|---|---|
| Standard Shipping | 3-7 Business Days |
| Expedited Shipping | 2-3 Business Days |
| Priority Shipping | 1-2 Business Days |
Shipping rates are calculated during checkout based on:
- Package weight
- Package dimensions
- Shipping destination
- Selected shipping service
Occasional free shipping promotions may be offered and will be clearly displayed on the website.
Tracking Your Order
Once your order ships, you will receive tracking information via email.
Please allow up to 24-48 hours for carrier tracking systems to update.
Tracking information may occasionally show delays during peak shipping periods.
Incorrect or Undeliverable Addresses
Customers are responsible for providing accurate shipping information.
If an incorrect address is entered:
- Contact us immediately after placing your order.
- Address changes cannot be guaranteed once processing begins.
- Orders returned due to incorrect addresses may require additional shipping charges for reshipment.
The Ink Crypt is not responsible for packages delivered to addresses supplied incorrectly by the customer.
Lost, Stolen, or Damaged Packages
Lost Packages
If your tracking has not updated for an extended period or your package appears lost, contact us within 14 days of the estimated delivery date.
We will assist in filing a claim with the carrier when applicable.
Damaged Packages
If your order arrives damaged:
- Contact us within 7 days of delivery.
- Include photographs of:
- The damaged item
- Packaging materials
- Shipping label
We will evaluate the claim and work toward a suitable resolution.
Stolen Packages
Once a package is marked as delivered by the carrier, The Ink Crypt is not responsible for theft occurring after delivery.
Customers should first:
- Check with neighbors
- Check with household members
- Contact the shipping carrier
- Contact local authorities if theft is suspected
Contact Information
For shipping, return, or refund questions:
The Ink Crypt
Website: TheInkCrypt.com
Email: support@theinkcrypt.com (replace if different)
Business Hours:
Monday-Friday
9:00 AM - 5:00 PM Eastern Time
Important Notice
The Ink Crypt reserves the right to modify this Shipping, Return, and Refund Policy at any time. Changes become effective immediately upon posting to the website.