FAQ
Frequently Asked Questions
Do you sell new books, used books, or both?
Both. The Ink Crypt carries new releases alongside used and collectible books across mystery & thriller, romance, fantasy, science fiction, horror, history, children's books, and more. Each product page notes the book's condition.
How does the book trade-in program work?
You can trade in books you no longer need for store credit. Visit our Trade Ins page to see how it works, and check Trade Credit for details on how credit is calculated and applied to future orders.
What condition are your used books in?
We inspect every used book before it's listed. Product listings describe any notable wear (cover creasing, highlighting, etc.) so you know what to expect before you buy.
Do you ship nationwide?
Yes, we ship across the United States. Full details on processing times, delivery estimates, and carriers are on our Shipping Policy page.
How long does an order take to arrive?
Most orders are processed within 1-3 business days, with delivery typically taking an additional 3-7 business days depending on the shipping method selected at checkout. See our Shipping Policy for the full breakdown.
What's your return policy?
Details on returns and refunds are available on our Refund Policy page. If something arrives damaged or isn't as described, reach out and we'll make it right.
Do you carry rare or collectible books?
Yes — check our Rare Finds & Staff Picks collection for hard-to-find hardcovers and single-copy rarities our team can't stop recommending. Availability is limited since these are often one-of-a-kind copies.
Can I see your full book inventory?
Absolutely — browse our Book Catalog or shop by genre from the Shop page.
How do I contact you with a question about my order?
Visit our Contact Information page for the best way to reach us, and we'll get back to you as soon as we can.
Do you offer email updates on new arrivals and rare finds?
Yes — sign up for our newsletter at the bottom of the homepage to hear about new arrivals, rare finds, and trade-in news first.